These Terms and Conditions apply to all trekking, expedition, and adventure travel services operated by Royal Orchid Treks & Expedition, Nepal. By confirming a booking with us, clients acknowledge that they have read, understood, and agreed to the terms outlined below.
To ensure proper planning and safe operations, advance booking is strongly recommended.
All payments may be made via bank transfer or other approved methods.
Any bank charges, international transfer fees, or currency conversion costs are the responsibility of the client.
Royal Orchid Treks & Expedition is not responsible for errors, delays, or losses caused by third-party financial institutions or incorrect payment details provided by the client.
We understand that travel plans may change. However, trekking, tours, and expeditions all require significant advance commitments, including permits, staffing, transport, and accommodation. For expeditions, the preparation is especially extensive. It involves months of planning, such as purchasing food and equipment, arranging for the transportation of gear by helicopter to base camp, and pre-booking climbers and staff. Because of these unique logistical requirements and the substantial upfront costs, a separate cancellation policy applies to expeditions
Cancellation Policy for Trekking and Tours:
Cancellation Policy for Expeditions:
Eligible refunds, if any, will be processed after deducting applicable bank or government processing fees. Alternatively, refund amounts may be retained as credit for a future Royal Orchid Treks & Expedition trip, subject to mutual agreement.
We strongly recommend comprehensive travel insurance.
Late bookings may be accepted up to 10 days prior to departure, subject to availability and operational feasibility. Additional charges may apply.
Certain treks and expeditions may not be eligible for late booking due to permit or logistical requirements.
Clients must provide accurate and complete documentation, including but not limited to:
For high-altitude expeditions (generally above 7,000 meters), prior mountaineering experience details may be required.
Failure to submit required documentation on time may result in delays or cancellation, for which Royal Orchid Treks & Expedition is not responsible.
Trekking and mountaineering involve inherent risks, particularly in remote and high-altitude environments.
Air or helicopter evacuation may be limited or unavailable due to weather, terrain, or regional restrictions.
No refunds or compensation will be provided if a client is unable to start or complete a trip due to:
Clients must comply with all local laws, regulations, and cultural customs.
The guide or expedition leader holds final authority regarding safety-related decisions. Clients agree to follow all instructions provided by Royal Orchid Treks & Expedition staff.
Failure to comply may result in removal from the trip without refund. The company bears no responsibility for consequences arising from illegal or disruptive behavior by clients.
All itineraries are carefully planned but may be adjusted due to weather, safety concerns, road or flight disruptions, or government regulations.
Client-requested changes, delays, or additional services may result in extra charges. Damage to company equipment or unscheduled logistical support will be charged accordingly.
If a trip is completed earlier than scheduled due to operational or safety considerations, no refunds will be issued for unused days or services.
Clients choosing to terminate their trip early may incur additional costs related to logistics, porter return, transport, or staffing adjustments. These costs are the responsibility of the client.
All bookings and services are strictly non-transferable. Services booked under one individual’s name cannot be transferred, shared, or reassigned to another person.
Unused services cannot be substituted or exchanged.
Royal Orchid Treks & Expedition is not liable for flight delays or cancellations caused by airlines, weather, or operational factors. Assistance will be provided where possible; however, additional costs are the responsibility of the client unless directly caused by the company.
If delays result in overnight stays or additional meals:
Travel in remote Himalayan regions may involve basic infrastructure and unpredictable conditions. While we strive to provide the highest possible standard of service, specific comforts or preferences cannot be guaranteed.
Meals are prepared using the best available local facilities and ingredients. Taste and variety may differ from home countries. Clients are expected to follow guides’ dietary recommendations, particularly at altitude.
Any equipment provided by Royal Orchid Treks & Expedition must be returned in good condition. Clients are responsible for loss or damage and may be charged accordingly.
With client consent, photographs or videos taken during trips may be used for marketing and promotional purposes. Client privacy will always be respected.
In accordance with Nepal Government regulations, mountaineering is prohibited for individuals under 16 years of age. Trekking is permitted for minors only when accompanied by a legal guardian.
Activities such as drone usage, skiing, paragliding, filming, or special displays require prior approval and government permits. Unauthorized activities may result in legal consequences for which the client is solely responsible.
Requests for itinerary changes must be submitted at least two weeks prior to departure. Any non-refundable permits, flights, or services cancelled due to changes will be charged to the client.
Royal Orchid Treks & Expedition shall not be liable for delays, changes, or cancellations caused by events beyond reasonable control, including but not limited to natural disasters, pandemics, government restrictions, border closures, strikes, political unrest, or extreme weather conditions.
Certain services, including flights, accommodation, transportation, and emergency rescue, are provided by independent third parties. Royal Orchid Treks & Expedition acts solely as a coordinator and is not responsible for the acts, omissions, or failures of third-party providers.
Royal Orchid Treks & Expedition’s liability is limited to the services directly provided by the company. The company shall not be liable for indirect losses, personal property damage, or incidents arising from activities outside its direct control.
By participating in trekking or expedition activities, clients acknowledge and accept the inherent risks involved, including injury, illness, altitude-related conditions, environmental hazards, and logistical challenges.
Personal information provided by clients is used solely for operational, legal, and safety purposes. Royal Orchid Treks & Expedition does not sell or misuse personal data and shares information only when required for permits, insurance, or emergency response.
By confirming a booking with Royal Orchid Treks & Expedition, the client confirms that they have read, understood, and agreed to these Terms and Conditions.
These Terms and Conditions are governed by the laws of Nepal, and any disputes shall be subject to Nepali jurisdiction.